At ToolsFreedom (www.toolsfreedom.com), we commit to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom design tools.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Personally identifiable information, such as your name, email address, and contact details that you voluntarily give to us when you register on the Website or make a purchase.
- Design Data: The images, logos, text, and graphics you upload onto our platform to customize your designs.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. Note: All financial data is securely stored and processed by our third-party payment gateways (e.g., Razorpay/Stripe), and we do not store raw card details on our servers.
2. How We Use Your Information
We use the information collected to:
- Create and manage your user account.
- Process your payments, transactions, and deliver your downloadable design files.
- Improve our website, design tools, and user experience.
- Send you administrative emails, order confirmations, and updates about your orders.
- Respond to customer service requests and support needs.
3. Data Protection and Security
We use administrative, technical, and physical security measures (including SSL encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our design tools.
5. Third-Party Sharing
We do not sell, trade, or rent your personal data to third parties. We only share information with third-party service providers (such as payment processors and cloud hosting services) who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.